Returns and Refunds Policy at sashavoyager.com:
At sashavoyager.com, we want to ensure that you are completely satisfied with your Outdoor and Travel purchases. If for any reason you are not happy with your order, we offer a straightforward return and refund process to make things right.
Returns:
- Returns must be requested by emailing [email protected] within 30 days of receiving your order.
- Items must be in their original condition, unworn, unwashed, and with tags attached.
- Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
Refunds:
- If your return is approved, we will initiate a refund to your original method of payment.
- Refunds may take up to 10 business days to appear in your account, depending on your payment provider.
- Shipping costs are non-refundable.
Exchanges:
If you would like to exchange an item for a different size or color, please email us at [email protected] to arrange the exchange.
Lost or Damaged Items:
If your order arrives damaged or gets lost in transit, please contact us immediately via email so we can assist you in resolving the issue.
For any further questions or concerns regarding our Return and Refund Policy, please dont hesitate to reach out to us at [email protected]. Your satisfaction is our top priority, and we are here to help in any way we can.